Refund & Digital Delivery Policy

1. Delivery Mechanism

Because our products are intangible digital assets (ZIP archives, Figma components, code templates, and Notion workspaces), delivery occurs instantaneously upon checkout completion:

• You are immediately redirected to a secure confirmation page containing direct download and repository links.
• A secondary digital receipt with permanent backup download links is automatically dispatched to the email provided during checkout.

2. 14-Day Technical Resolution Guarantee

Due to the nature of digital goods, standard physical product return procedures do not apply. However, we stand behind the quality of our code and design systems. You are eligible for a full refund under the following conditions:

• The downloaded file is corrupted, missing critical core components, or non-functional.
• The item is substantially different from the deliverables described on our product page.
• You contacted our support team at [email protected] and we were unable to resolve the issue within 24 hours.

3. Non-Refundable Situations

Refunds will not be issued for change-of-mind purchases after all source files have been downloaded, or for lack of third-party software required to open the files (e.g., refusing to install Figma or Node.js).

4. Dispute Resolution Procedure

Before opening a dispute with your payment provider, please reach out directly to our dedicated support desk at [email protected]. We respond to all inquiries within 24 hours to resolve technical or delivery issues immediately.